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  1. M

    The best formula to use in excel to forecast daily call volume?

    I have used single and double exponential smoothing, but did not know if there is a more accurate approach to predict how many calls that can be expected.
  2. M

    Help with multiple dummy variable regression.

    I am attempting to forecast claim denials, whether it will ultimately be adjusted off or not. I am running all the data through excel. The information I have is what the denial was, which insurance denied, how much the initial charge was, and how much the adjustment was for. The problem I am...