I work in a dysfunctional environment. Its about power and empire building. IT does not exist here to serve the customer. They exist to own the data and fairly straightforward issues like running queries are intensely political issues. I got chewed out royally by my boss two weeks ago for admitting to IT I was unsure about a specific query (although this was true) because IT would use it as a wedge to take over part of our unit with senior leadership. IT owns the data, including knowing how to join the tables, and getting that information is a very painful process.
We can not even talk to the individual programmers (who build the data tables). We have to send formal requests through several layers of management.
We can not even talk to the individual programmers (who build the data tables). We have to send formal requests through several layers of management.