Statistics Help

#1
Hello Everyone,

I'm quite new to Stats and desperately need some help here. I'm working on resource planning with some data.

The data that I have is... number of work items per day during the last year. Number of work items keep changing day to day and these numbers could be anywhere between 50 to 4000. There is a pattern for these volumes based on seasons. What I wanted to do is optimally assign few fixed resources to complete the work and manage the work flow for peaks through planned back up resources.

Any help one what should I do now would be greatly appreciated.

Regards,
Sai