I'm hoping I can get some help through this forum as I am new to the world of statistics and data analysis. There's a wealth of videos online but it's better to be able to talk these things through with people.
Hi there. Thanks for your reply.
I'm now an analyst for a company with customers across the country. I'll be using my existing business knowledge of the company/customers and software development knowledge to producing proactively focussed customer service solutions.