Strange package import error

As far as I can tell the packages downloaded. But I get this strange error recently whenever I download anything.

Error in unpackPkgZip(foundpkgs[okp, 2L], foundpkgs[okp, 1L], lib, libs_only, :
ERROR: failed to lock directory ‘\\\hq\Users\rthellein\Documents\R\win-library\4.0’ for modifying
Try removing ‘\\\hq\Users\rthellein\Documents\R\win-library\4.0/00LOCK’
No because I have no idea how to do that. I use an automated import function not code I wrote.

Also it appears to import although when I try to run it I guess it may not work.